Customer Experience & Innovation.

Enable agility through cloud to meet rapidly changing customer behaviours and expectations.

Align technology with those strategic digital goals

The unprecedented pace of change is pressuring banks to increase agility and accelerate innovation.

Cloud empowers businesses like yours to modernize their infrastructure and continue to meet rapidly changing customer behaviors and expectations.

Creating sustainable, modern business models and products often requires a modernisation beyond the lighthouse and proof of concept state - it requires the modernisation of core systems. This heavy lifting becomes unavoidable, but organisations are struggling to align technology with these strategic, customer-centric business goals.

Development teams need the cloud foundations, best practices, automation and knowhow to develop and roll-out new services at scale.

Compliance doesn’t need to slow innovation

And, as with all aspects of the digital roadmap in financial services, compliance and security needs to underpin every step of the way, enabling innovation in a compliant and efficient way.

So, how can you modernise critical aspects of your operations – from customer service delivery models to risk management – to build the foundations for innovation and growth?

And how can you bring new ideas to market at speed, and create more elegant customer experiences – all while meeting stringent security, compliance, and regulatory requirements?

See our range of insights below and discover how public cloud can deliver on your customer experience and innovation ambitions.

And if you have any questions, don’t hesitate to contact us.

eBook

Upskilling: A toolkit to enable cloud success

90% of European organisations are affected by IT skills gaps, equating to $91 billion of lost revenue annually. Even with the best intentions, tech leaders in financial institutions are struggling to fill those skills gaps, particularly when it comes to cloud implementation, migration and net new deployments.

As a result, the business is held back – from capitalising on the cloud’s potential to deliver value internally in boosting efficiency and agility, and externally in delivering products and services that boost revenue.

Our playbook helps you overcome these cloud upskilling hurdles.

Webinar

Cloud upskilling for regulated industries

When financial businesses embark on a cloud journey, there is a need for change, a reframe within the business. Some of the challenges we witness are brought by organisations that see cloud transformation as just a technology change. It actually impacts all areas of the company, including the people and culture.

The most successful cases where cloud investment is maximised and adoption accelerated, happen when a truly comprehensive upskilling programme has been a key component. This is particularly the case in regulated industries such as FSI, where security and compliance needs underpin every area of the business, and so every team needs to be onboarded.

eBook

FSI Cloud SOS Guide

When cloud adoption in FSI is flat lining... How should you resuscitate it?

It's a common issue in FSI. Your cloud-enabled future loomed bright. Major budgets were allocated. Agonising hours were spent herding stakeholders. You’re now using cloud, but your teams and the wider business aren’t reaping the expected benefits.

Our FSI Cloud SOS Guide takes a deeper look at the symptoms and causes of cloud failure – and how resuscitation works.

Video + Guide

Kubernetes for modernising data-intensive financial applications.

The FSI space is changing in faster and less predictable ways than ever before. Enterprises suffer from data quality and access issues, producing a material loss in the value that this data should be creating. Diverse and disjointed approaches add to the problem, producing massive and repetitive efforts to produce quite simple yet valuable insights.

Why leave data sitting in an old, on-prem warehouse that’s generating costs and performing poorly? It’s time to seize those money making opportunities.

It’s time to get serious about making money from data.

Case

UNIQA: Strengthening its cloud journey and powering the customer app

To stay at the forefront of the insurance space, UNIQA embarked on ‘strategy 3.0’, adapting its core business model from providing traditional insurance products to delivering innovative digital services. Central to this was the cloud journey, with transformation of its IT infrastructure a core focus.

When the time came to expand its cloud capabilities across the board, UNIQA called on Nordcloud expertise to help strategise and deploy at scale, fast.

Case

MyAhmed: Building a new digital money app

Backed by financial services experts with decades of experience, MyAhmed created an exceptional user experience tailored for the unique needs of this customer base.

“We didn’t have internal experience building on cloud, so we needed a partner who knew fintech to guide us and design the infrastructure with us. At the same time, we needed knowledge transfer to support our internal team.“

Questions about your next steps in cloud? We're here to help. Reach out to one of our experts now.